Feeding & Care
We carefully hand-select your koi to reduce stress and ensure they arrive in peak condition. Minimal handling means they stay healthy, and you benefit from an affordable price.
The included 120g of food will keep your koi nourished for 1–2 weeks during winter, depending on their size and your pond’s temperature.
Looking for more food? Check out our range of premium Australian fish food—formulated specifically for koi health.
Shipping
We ship koi every Monday, except public holidays, ensuring they arrive safely at your doorstep by Tuesday or Wednesday of the same week. Shipping costs are calculated at checkout based on weight and destination, with payments made directly to the courier company. If your purchasing a number of koi or very large and small koi in one order, you may get a message at checkout to contact Windsor fish hatchery for a customer quote.
All our koi are bred right here at Windsor Fish Hatchery and have never been shipped before. They are in peak health, ready to bring beauty and tranquility to your pond.
To secure your shipment, make sure to place your order by 5 PM on Saturday for delivery the following week. Orders placed on Sunday will be scheduled for dispatch the Monday after next.
Arrival
Most shipments will arrive the Tuesday or Wednesday. If you want to know how to properly acclimatize your new fish, read the blog. On the bag are the main instructions for acclimatizing your new koi.
In 2015, our Windsor fish hatchery relocated to a serene rural area, enhancing our commitment to quality. Although we cannot offer pickup services due to resource constraints, we make it seamless for you: your koi will be delivered straight to your home or business !Read what to expect when your ordering from Windsor fish hatchery.
