This is a quick & easy blog to read & answers all the questions you may have when buying koi from Windsor fish Hatchery
Can koi be shipped safely?
Yes — and we’ve been doing it long before online sales existed.
At Windsor Fish Hatchery, every fish goes through a careful preparation process to ensure safe delivery:
- Conditioned before shipping (approx. 3 weeks depending on the fish)
- Individually photographed & videoed before sale
- Packed in insulated boxes with 100um custom bags
- Filled with hospital-grade oxygen for transport
- Box sizes tailored to fish size and travel distance
Delivery details:
- Shipped once per week (Mondays only)
- Most orders arrive overnight or by Wednesday
- No shipping during short/public holiday weeks (to avoid delays)
✅ Your peace of mind:
- Live arrival guarantee
- Health guarantee on all fish
To learn more about shipping live fish, visit this page. If you want to know how to properly acclimatize your new fish, read the blog. If you're looking for high-quality food for your koi, we have it here. before your fish arrive match your pH to ours 7.8 Read the blog do i need to quarantine my new fish get the answers
