Next shipping date for koi Monday
Here at Windsor Fish Hatchery, we pride ourselves on the fish that we breed. We are a licensed hatchery and this means that we breed all the Koi that we sell. We can guarantee that no Koi are brought in from any other hatchery or other location. In addition, any Koi that are sold and have left the hatchery cannot be returned. This helps to significantly reduce the risk of infection and maintain the health and well being of our stocks. We firmly believe that this is in our customers’ best interests.
The well being of all our pond fish is important to us, even when they are in transit. We guarantee that your fish will be alive when they reach you, a guarantee that we are very proud of. Find out how live fish shipping works here, this is VERY IMPORTANT reading if you haven't bought fish online through our store before.
Live Fish Arrival Guarantee
To claim DOA you must complete the following:
1. Take a clear photo of the dead fish inside the bag showing that the bag is still intact and has not been opened.
2. Email the image along with your name and address to email@example.com within 6 hours of receipt of the fish.