You will receive delivery progress emails once the fish have left the farm with tracking from the couriers
Important information when buying live fish
All our fish come with a live arrival guarantee. Our live fish shipping fees are automatically calculated by your location and order weight on checkout.
Your fish will be shipped on the Monday following your order and will arrive 24 to 48hrs after they leave the farm. If you are not home for the arrival of your Goldfish, they will be left at your front door.
If your delivery location requires your order to be in transit for longer than 48 hours we cannot ship to your location, if this is the case, you will either; get a message during checkout advising you we cannot ship, or we will contact you and offer a full refund. For some locations more than 48hrs away we can also offer the option of picking up at your closest Fastway courier depot.
For more information on live fish shipping click here
We do not refund on live fish purchases, so please select your fish carefully
* In store Credit will be made available on all dry goods only, if for any reason you have purchased a fish you no longer want.