SPRING CHECK LIST
Add a pond block to Re-establish beneficial bacteria that has died over winter. To keep your pond water in optimal health for your goldfish.
More sunlight produces algae and lower available oxygen for the fish, added to warmer water this can be deadly , use a UV to eliminate algae or Algae killer liquid
Feed low protein foods Australian Koi & Goldfish pellet with hikari wheat germ to build back up the condition and colour of your fish. Spring Fish Feeding
Windsor Fish Hatchery Guarantees live arrival to your door
Next Shipping of Goldfish Monday 17th September to arrive Tuesday or Wednesday
All Koi and Goldfish orders shipping is calculated at checkout, depending on Weight of fish and suburb being shipped to, our rates are very reasonable, live boxes, plastic bags and hospital grade oxygen are used in shipping the fish.
Live Fish Shipment Day
All fish leave the hatchery on Mondays to ensure they arrive well before the weekend, normally within 12 to 72 hours to your house or business Monday to Friday only.
You don't have to be home for your order.
Our couriers do not work weekends and we don't want fish left in courier vans or in the courier warehouse, all fish are left at your front door if your not home.
live fish arrival guarantee
Very rarely, despite every care being taken, a fish may die during shipping. In this circumstance if you have not yet opened the bag or let the fish into your aquarium or pond we will refund you the cost of the dead fish only.
To claim DOA you must complete the following:
1.Take a clear photo of the dead fish inside the bag showing that the bag is still intact and has not been opened.
2. Email the image along with your name and address to email@example.com within 6 hours of receipt of the fish
Find out how live fish shipping works here, this is VERY IMPORTANT reading if you haven't bought fish online through our store before.