All Koi and Goldfish orders shipping is calculated at checkout, depending on Weight of fish and suburb being shipped to, our rates are very reasonable, live boxes, plastic bags and hospital grade oxygen are used in shipping the fish.
Live Fish Shipment Day
All fish leave the hatchery on Mondays to ensure they arrive well before the weekend, Your fish will arrive in the same week at your house or business.
You don't have to be home for your order.
The couriers do not work weekends and we don't want fish left in courier vans or in the courier warehouse, all fish are left at your front door if your not home.
You cannot change the delivery details of your fish shipment with the couriers. If you want to change any details before the fish leave the farm ring or email the hatchery. No details can be changed once the fish have left the farm.
For more information on live fish shipping click here
Live Fish Arrival Guarantee
To claim DOA you must complete the following:
1. Take a clear photo of the dead fish inside the bag showing that the bag is still intact and has not been opened.