Shipping of koi to you is calculated at checkout B4 you pay.
Next Shipping of Koi Monday 19th March 2018
Windsor fish hatchery will be selling baby koi from Late January 2018. Each week the larger koi from 15cm will go online. All Fish are online only at this time. We will be opening to the public some time later in 2018. We will advertise when we have a date.
Windsor Fish Hatchery Guarantees the live arrival of your fish or your money back.
Very rarely, despite every care being taken, a fish may die during shipping. In this circumstance if you have not yet opened the bag or let the fish into your aquarium or pond we will refund you the cost of the dead fish only.
To claim DOA you must complete the following:
1.Take a clear photo of the dead fish inside the bag showing that the bag is still intact and has not been opened.